Media jump to promote their Virginia Tech coverage with Internet ads

CanWest News Service - Seeking to assert themselves as the go-to place for news on the Virginia Polytechnic Institute and State University shooting Monday, several large news organizations paid Internet search firms to boost traffic heading to their websites.

Newspapers such as the New York Times, online publications such as the First Post in the United Kingdom and broadcasters such as CNN and Fox bought keyword banner ads that appeared when Internet users searched for information about Monday’s shooting. The ads directed people to the news sites that bought the ads for the latest updates.

A total of 32 people were killed when student Cho Seung-Hui went on a shooting rampage Monday morning.

The news organizations bought the prominent advertisements on search engines Google, Yahoo and MSN shortly after the first reports of the shootings were issued. The ads appeared once a person searched for specific keywords, such as “Virginia shooting” or “Virginia Tech.”

The ads made the coverage of paying media organizations the first thing seen by Internet surfers at the top of the search page. Competing organizations that did not pay for ads could be found by scrolling down the page.

“Lessons from Virginia” read the advertisement for the First Post on Google Thursday.

“Shooting at Virginia Tech,” read the highlighted advertisement for the Times on the Yahoo search engine. “The New York Times has the latest news and updates,” read the Times ad on Yahoo.

CNN’s Yahoo ad was similar, reading “Virginia Shooting . . . Get the latest breaking news on the shooting at Virginia Tech.”

Google, Yahoo and MSN offer keyword advertisements so companies can better target their ads to consumers.

Using keyword ads to advertise news coverage underscores the intense competition in the media industry.

With more people going to the Internet for their news every day, the revenues from a media organization’s online holdings should only increase.

Aly Colon, who teaches ethics at the Poynter Institute, a Florida school for journalists, said in a market as competitive as journalism, there is nothing wrong with promoting your story.

“I see them [search engines] as huge bulletin boards, electronic ones and people are paying to get their news as high up as possible,” said Colon.

The news ads were clearly marked as “sponsored results.” Colon said his opinion would be different if the ads masqueraded as regular search results.

Others were not as supportive.

“It’s an admission of failure,” said Mark Federman, former chief strategist at the McLuhan Program in Culture and Technology at the University of Toronto. “They are saying . . . ‘I have manipulated my Google ranking by paying money for the higher ranking.’ This is a lesson in how to destroy your credibility.”

Are Internet users tuning out traditional media?

StatCan - Over the past decade, Internet content has evolved to the point where it now represents a significant source of information and entertainment for many people. The Internet has changed the way that many individuals and organizations gather information, and has undoubtedly had some influence on their use of traditional media.

While few Canadians had Internet access and went online to gather news information in the mid-1990’s, today many use the Internet to access online newspapers, reports, discussion forums and even blogs. In 2005 for example, about 62% of home Internet users - or 38% of Canadian adults overall - went online to view news or sports information (Statistics Canada, 2006).

Internet vs. television

he widespread use of the Internet has attracted the attention of those working in traditional media, such as television, radio and print. While they must now compete with this new source of information, some have also begun to view the Internet as a growth opportunity (Media Audit, 2004).

Television has long dominated the entertainment landscape in Canada. Yet as the Internet evolved, particularly through increased bandwidth and greater diversity of content, visions of a battleground between traditional television and the Internet began to emerge. While television is sometimes viewed as a passive form of entertainment1, Internet use tends to be more interactive - users can both receive and send information, and can more easily tailor their experience to suit their own interests. In addition, there is the theory that time spent on the Internet must necessarily take away from time previously allocated to other activities - sometimes referred to as the ‘time displacement’ model (Robinson, et. al., 2000). Evidence abounds that some Internet users have in fact cut back on their
television viewing since starting to use the Internet (Kraut, et. al., 2005; Dryburgh, 2001).

Media patterns and the Internet

Data from Statistics Canada’s 2005 General Social Survey on time use provide a detailed snapshot of the media consumption patterns of Canadians. This survey asked respondents to report all of their activities2 over a 24-hour period. Initial findings show that during the course of the day, Canadians spend approximately two-and-a-half hours consuming traditional media, with television taking up a very large share of that time (Table 1). While moderate3 Internet users spent an average of nearly 14 minutes less time watching television during the day than those who did not use the Internet, once
respondents of similar social and demographic backgrounds were compared, the difference in time spent watching television was no longer statistically significant (see adjusted figures under the column, ‘Adj. Diff.’).

Most interestingly, heavier Internet users - those spending more than one hour on the Internet for personal use during the day - did not differ significantly in their television viewing time from Internet non-users, both before and after adjusting for differences in social and demographic characteristics.

This finding is particularly revealing when one considers that the average heavy Internet user dedicated two-and-a-half hours to using the Internet for leisure during the day, yet still found nearly the same amount of time to spend watching television. Although the survey is not longitudinal in nature and therefore cannot be used to assess whether Internet users cut their television viewing over a period of time, the lack of significant differences in television viewing between Internet users and non-users questions the extent to which Internet users might consider the Internet as a ‘replacement’ for television, or rather simply another form of information and entertainment.

Internet users are also avid consumers of other media. Although much Internet content is text-based, Internet users appear to remain interested in textual material in traditional formats. Internet users tend to spend slightly more time during the day reading books than non-users of the Internet (Table 1), and in the longer term, also tend to read books and magazines with greater frequency (Table 2). These findings echo those of earlier research which found that Internet users tend to be drawn to printed materials (Cole and Robinson 2002; Pronovost, 2002). Although non-users were less likely than Internet users to read books and magazines frequently, they were equally likely to be regular newspaper readers.

Internet users and other activities
In terms of other leisure activities, Internet users were more likely to attend movies or watch rented or purchased videos at home on a regular basis. And despite the fact that about onehalf (51%) of heavy Internet users stated that they listen to music that they downloaded on their computer at least once aweek, they were also more likely than non-users of the Internet to listen to music in traditional formats (e.g. CDs, DVDs, cassettes and records).

What is perhaps most interesting in Table 2 is the number of people who say they never use certain media: non-users of the Internet were more likely than Internet users to say that in the year 2005, they never read books or magazines, or watched films. The data illustrate that Internet users look tomany sources for information. Recent reports suggest this is true not only with respect to media use but also concerning the use of other information and communications technologies (ICTs). The concept of ‘media multiplexity’ describes how intensive users of one type of technology - such as the
Internet - are also likely to communicate frequently using other technologies, such as the telephone (Sciadas, 2006; Boase, et. al., 2006).

Active communicators and consumers

The findings presented here suggest that Internet users are active communicators and consumers of other media. Even heavy Internet users, averaging two-and-a-half hours per day on the Internet for personal use, spent an equal amount of time with traditional media. Based on the amount of timethey dedicate to various sources, it is entirely possible that Internet users continue to value the use of other media and technologies as distinct experiences.

Some of the data in this article first appeared in Statistics Canada’s Connectedness Series, August 2, 2006, (Veenhof, 2006)

Conversion measurement: definitions and discussions

Media Post Publications, By Cory Treffiletti - WE ALL KNOW THAT CLICK rates are low, but anyone who is experienced in interactive advertising will tell you that click rates don’t matter all that much.

The true accountability of our medium is in the primary success metrics that we measure and are held to for each of your campaigns. The goal of your marketing is centered on sales or market share, and the goals of your advertising efforts are primarily focused on conversion to a sale, lead or some other more immediate metric. Most online campaigns are managed to this as well. Conversion is measured by two categories; Click-Through Conversion and View-Through Conversion. We all measure them, but do we truly understand them? If we feel that we do understand them, how do we properly apply them?

First of all let us properly define the two types of conversions. Click-Through Conversions are actions that come after an initial click-through on an ad unit. Within Click-Through conversion there are two types; impulse conversion and latent conversion. The impulse conversion occurs in the same single session as the initial click-through whereas the latent conversion occurs when a consumer clicks on an ad and buys in a later session. This latency is typically measured within 30 days by most ad-servers, but can be adjusted to fit your needs.

The definition of a View-Through conversion is a person who is exposed to an ad unit, does not click-through, but does come back and make a purchase or provide some desired action. This is also typically set up as a 30 day measurement period, but it should probably not be this high as it may take credit for a conversion that is the compound result of multiple forms of media.

The biggest question regarding these types of conversions is what are the industry standards and how do we apply them to our campaigns?

The answer lies in the type of media that you are utilizing. Overall, Search drives almost a 99-100% impulse click conversion. Graphical advertising is different and seems to drive about a 35-45% click conversion (combination of impulse and latent conversion) on most efforts, while as much as 65% of the conversions come from view-through. This is important when you apply it to the optimization efforts of a campaign, as you then have to be able to project the breakout of these differing types of conversions and plan accordingly. Optimization decisions need to be based on a slightly longer-term decision rather than in an immediate, instinctual decision path. If you are seeing a graphical placement not performing very well, but the typical decision to purchase cycle is 3 weeks, then you should wait at least 3-4 weeks before canceling that placement. On the other hand, if you are focusing your ad budgets on search, then you should be able to make quick decisions and optimize rather immediately.

These decisions are based on our understanding of behavior, and if you are going to optimize a campaign then you need to understand the behavior patterns of your customer and the decision cycle itself. Once you understand these factors then you can start to focus attention to the types of media placements that you are recommending and how these should be planned and optimized. If you are optimizing too quickly and not considering these elements in your placements than you may miss something that is valuable to the growth of your efforts and may be removing something that could potentially work well in the future.

Another consideration is the window of opportunistic measurement itself. For click conversions it is easy to understand that the window should be opened to 30 days or whatever you see as the typical measurement window. For view-through conversion though we should be realistic on how much of the window we can take credit for. If you are running a strong, cross-media effort than you need to understand how your target utilizes the differing elements and how their exposure and decision path is affected. If you are only running in the online space, then maybe you can take credit for up to 30 days, but if you are running print and TV and building frequency across media, then this is probably not the best use measurement as you may be taking credit for something that you shouldn’t be. It’s key to remember that at the end of the day we are all working together and trying to prove how all media works to drive awareness and generate a reaction from your target. It is not useful to bicker about who gets credit for what, but rather we should be incentivized to prove that we are all capable of working together very effectively.

At the end of the discussion, the most important part for you to remember will be that you need to take into account behavior when doing your analysis. The days of the straightforward DR analytics are going away while we are entering into a more interesting state of DR analysis that has to factor in more intangible elements. In the initial stages of interactive advertising the optimization process could be automated and companies like Flycast had developed many tools to do just that. Now we are seeing that those sorts of tools are going to be outdated quickly and this needs to be factored in.

1 in 4 netizens go social networking

Clictz By Enid Burns - One in four adult Internet users in the U.S. regularly visits popular social networking sites, according to “iProspect Social Networking User Behavior Study,” a report sponsored by iProspect and conducted by JupiterResearch.

The study defines a social networking site as “one that allows Internet users the ability to add user-generated content such as: comments, review, feedback, ratings, or their own dedicated pages.” Sites such as MySpace, YouTube, and Amazon.com fit the study’s classification of social networking sites.

While one quarter of the adult online population may be considered a small segment, lacking the reach of major search engines like Google, Yahoo, and MSN, it accounts for 41 million people, according to Rob Murray, president of iProspect.

The audience visiting social networking sites is self-selecting in terms of looking for specialized sites to suit particular interests. These specialized sites deliver highly-targeted audiences.

Many of these sites target communities defined by their affinity to a vertical industry, business model, or interactive activity type, unlike MySpace and YouTube, which are designed to appeal to the mass population.

“Most marketers would far more prefer targeting a very think slice of a highly relevant audience than doing the mass marketer appeal,” said Murray.

Beyond display and sponsored listings, opportunities exist for marketers. Past reluctance to get involved in online social communities signals marketers to remain cautious. “Participation on these sites can take a couple different forms,” said Murray. “[Marketers] have to pick the right site, picking the one that most closely matches your online audience. Being very transparent in your communication is very important. Each community has its own rules of engagement; a marketer must abide by those rules.”

Consumers visiting social networking sites generally do so through direct navigation and bookmarks. Secondary is navigation through Google and Yahoo, or links in e-mail. In addition to optimizing participation on a social networking site to be visible on Google or Yahoo, marketers need to ensure “that their content is of high enough interest, quality, or value that it will serve as ‘link bait’ or ‘bookmark bait.’”

The report, conducted by JupiterResearch, is based on an Ipsos U.S. Online Consumer Panel of 2,223 individuals. The survey consisted of 25 closed-ended questions about behaviors and preferences regarding online holiday shopping, search, ISP and video, online social networking (on behalf of iProspect), and online dating. Data were weighted by AOL usage, online tenure, and connection speed, determinants of online behavior.

More conversions come after ad impressions alone than after clicks

Marketing Today - A surprising finding from AdKnowledge has revealed that more conversions come after online banner ad impressions as opposed to click-throughs.

Adknowledge Inc.’s Online Advertising Report (OAR) reveals:

  1. ROI Impact of Internet Advertising is Greater Than Previously Thought According to the OAR, on average, there are 33% more conversion events (such as purchases, registrations, etc.) from users who only viewed an ad, but did not click, than from users who clicked on an ad. “With AdKnowledge eAnalytics, we’ve been measuring conversions from impressions for our clients to track purchasers who convert from only seeing an online ad,” said Steve Findley, V.P. AdKnowledge Analytic Services, the company’s data mining and analysis arm. “This data yields two important conclusions. First, the potential ROI impact of Internet advertising is much greater than previously thought. Second, advertisers that focus only on clicks or even post-click conversions may miss vitally important effects of their advertising campaigns,” he explained.
  2. Ad Conversion Events Peak Mid-Week OAR statistics show that ad deliveries, click throughs and customer conversion events peak during the lunch hour mid-week, with the lowest activity taking place on weekends. In the first quarter, AdKnowledge eAnalytics data shows 38% more activity taking place at noon Mondays through Wednesdays, than noon on Saturdays.
  3. Web Advertising Growth Continues to Rise According to AdKnowledge’s OAR, the number of ad-supported sites and networks continues to grow rapidly. In the first quarter, the number of sites and networks grew by 723 - an increase of 22%.
  4. CPMs Continue To Stabilize The OAR also shows online advertising rates continued to stabilize even as availability of sites continues to grow. Average cost-per-thousand impressions (CPM) rates remained nearly the same, falling only .48% in the first quarter of 2000 to $33.59 from the fourth quarter of 1999 rate of $33.75.

About the OAR Report

AdKnowledge uses aggregate statistics from its powerful data warehouse to supply valuable information in the Online Advertising Report (OAR) to marketers and agencies to help them optimize their Web advertising campaigns. The OAR is a compilation of Web advertising statistics analyzed by AdKnowledge eAnalytics, which provides marketers with a new level of insight into online advertising brand effects and resulting purchase behavior.

The information is gathered from the AdKnowledge System, which includes four components that span planning, campaign buying and trafficking, ad serving and targeting, and reporting. The more than 4,000 sites and networks in the AdKnowledge System are representative of the Web advertising marketplace. According to Nielsen//NetRatings, the Web-wide reach of U.S. sites and networks tracked by AdKnowledge is 95.85% of the home audience and 98.42% of the work audience.

The full Online Advertising Report is available at: www.engage.com/adknowledge/oar/oar_docs/oar_1stqtr00.pdf
(Adobe Acrobat Reader 4.0 Required).

Young people do like newspapers - Online

Editor and Publisher - While newspaper circulation continues to slide, readership is growing, especially with younger readers — when taking online newspaper sites into consideration. According to the latest data from the Newspaper Association of America, newspaper Web sites contributed a 13.7% increase in total newspaper audience for adults 25-to-34.The growth slows the younger the demo: online newspapers boosted total newspaper readership 9.2% for adults 18-to-24.

The data is the latest wave from the organization’s NAdbase, which tallies total audience readership with print and online data from Nielsen//NetRatings and Scarborough Research.

Additionally, the NAA found that during the second half of 2006, online newspaper readership increased 15% to 57.3 million users per month compared to the same period a year ago.

The latest release from NAdbase coincides with the launch of the NAA’s trade advertising campaign “Newspaper: The Multi-Medium.” This is the second go around of newspaper ads aimed at media planners and buyers. The creative this time tries to focus on newspapers’ ability to reach people with online products.

“We could think of no better time to launch our 2007 newspaper value campaign than the very day we provide advertisers with audience data spanning the medium’s full portfolio of print and digital products,” John Kimball, chief marketing officer of the NAA, said in a statement.

Since the start of the $75 million campaign in March 2006, more than 1,000 newspapers have participated by running the ads in print and online and by using the NAA’s sales materials (www.naa.org/advertiser).

More NAdbase data for 75 markets measured by Scarborough can be found at www.newspapermedia.com.